AJS in Edmonton

I called Drain-Pro to unplug a toilet. The dispatcher advised of the $49.95 service charge but, when asked, would not give me even a ballpark on what it might cost for the job. I asked whether the technician would be a Journeyman and was told that it would be. The technician, a 4th year apprentice, arrived and advised that the flat rate was $229 + the $49.95+gst for a total of close to $300. I was surprised and said I would prefer just to pay by the hour and was told that wasn't possible. It took 10 minutes to fix the problem! The technician was courteous and I was happy with the work. I think the price was unreasonable and not providing even a rough price range when I asked on the phone is an unethical practice.