Reg left the company on the second day of our build. At first Glenn did his best to keep things in line but the build went off the rails. We had several disputes over the scope of the contract, but Glenn honoured most of it. The subcontractors were all very good except for the concrete, which is the most important. They ran out of concrete, so there's a weird seam when they poured the remainder, and the edges are already starting to crumble. I requested that it get fixed but they refuse. I do not think that they will honour the warranty. The build took a month longer than projected, and several contractors did not show up when they were scheduled. I would not recommend this company.
- Approximate cost of services:
- $34,000.00
- Company Response
Yes Carla a lot of this is true and reg did leave the company
Although we did run short of the concrete on the apron this is not abnormal in the business but also to do with the contract we did over and above what was in the contract as you well know and even if reg did say yes to some verbal requests you should and do know that things should be put to paper and signed by both parties as stated on the reverse side of the contract
There is nothing wrong with the apron as I said wait one winter to see how it holds up and if need to be replaced we will do that as I told you
Also I did mention if you did not pay your final bill all warranties are void and as of yet you have not paid your final bill so until you do you have no warranty
You have a beautiful garage I wonder why you did not post a picture to show people your terrible garage or list all the extras we did for you!
Sorry you are not happy with your project
Glenn