Reliance - bad customer service - wrong air purifier's brand
We signed a contract for the CARRIER INFINITY package ( furnace, AC, WHOLE-HOME GERMICIDAL AIR PURIFIER,HUMIDIFIER and thermostast) and they installed another air purifier`s brand. After more than 10 calls and emails, we are still waiting for them to install the correct one. They said the retail price of the package is 14,000.00 dollars. Is this correct? As we are renting, not to own, we have to pay 225 for 48 months.
- Approximate cost of services:
- $14,000.00
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- Company Response
Hi JC, I'm so sorry to hear about the issues. If you would like to email me I can look into this further, pkirby@reliancecomfort.com ~ Penny