SO Surrey

I called Best Way Heating around 0800 on morning as our 20 year old furnace would no longer ignite again. Jafar made arrangements to arrive at 8pm due to a very busy schedule on the same day. However, in the afternoon, he called to say that a slot had freed up in the afternoon and if a tech could drop by to look. The tech Sayem came over and was able to quickly diagnose and fix the problem. He took his time to show me how he diagnosed the problem and how he would fix it. He also took his time to explain the condition of the furnace and some helpful maintenance item tips. I will be calling Best Way again to do maintenance next year and will plan to buy a new furnace and water tank when they're due. Jaffar and Sayem went out of their way to fix the problem, very helpful, honest, informative, fully deserved my business. Will recommend to neighbours.