Chris in Bowmanville

This was my second cleaning provided by Ductwise, and they have a customer for as long as they service the area I live in! From the initial contact with Angela who was extremely personable and replied very quickly, to my phone call with Phil to confirm the service window, it felt like I was communicating with family (and not the kind that you leave out of your Holiday dinner plans). Phil & Bailey arrived, laid down drop cloths to the basement stairs, and the rest has already been explained time and time again by other reviewers. What I will point out is this: the level of service, honesty and integrity by the team is enough to make me wait for an available appointment window no matter the delay (due to their rapidly growing loyal customer base) than go elsewhere for my duct cleaning needs. I've happily referred them to countless other couples through my profession and will continue to do so as I would stake my reputation on their service. Thank you for another exemplary job!

Our AC broke during the heatwave of the past several months, and upon placing a call (we have a protection plan for our furnace and AC), Rob Mitchell was dispatched only a few hours later. Smart, personable and efficient, Rob was thorough in his diagnosis and repaired the unit on the spot. The service manager Constantine even followed up to ensure our satisfaction. Fantastic experience from (lousy, under the circumstances) start to finish!