Needed to update water tank, punctual arrival , quick clean service. Called later to make sure everything was good. Very happy with service and price
Thank you Jane for the great review. We are very happy that your satisfied with the installation.
DeMark team
Very pleased with the prompt, friendly, efficient service received. Ozur water tank was leaking had another company out twice, they said couldn't be done without additional cost and work. I sent few photos of tank to Demark , they cam and replaced tank the very next morning, technician was great too. thanks
Thank you for taking the time to write such a wonderful review
Had water backing up. He came started to look then told me it was $110 to just come and was i told that on the phone when i called ? Well, no i wasn't but said ok, could please look as i didn't want to be standing in inches of water. He looked around briefly told me it was big problem and needed to flush whole system . It would cost over $1800 + and that would not guarantee if problem was something else but that is what he reommended and would most likely fix it. Had plumber from Draincity come in he snaked less than 2 feet of pipe unclogged pipe and didn't even cost $100 . If i could give negative stars i would , absolutely ridiculous can conduct business this way , shame on you !
Dear Jane,
Firstly we would like to apologize for the inconvenience and disappointment that you experienced in dealing with one of our service call attendant recently. We assure you that your complain and feedback will give us the opportunity to remedy any problem that may exist and help to improve our service further.
We also note your feedback on availability of information regarding our services and service levels.
We had investigated to your complaint and would like to inform you that our service manager will contact you to solve this issue.
Once again, please accept our sincere apologies and we look forward to serve you.
Thank you.
Your Sincerely,
Sid
Everest Drain and Plumbing Inc.
