We had a problem with a toilet that kept leaking internally. I connected to Daniel at Pristine Plumbing via their website and within two hours he called and arranged for Michael to come to our house later that day. He was puzzled by the problem and suggested a solution which was to change one of the parts. The problem persisted and I called Daniel who responded promptly. He considered the situation and sent Micheal out a second time to try a second solution. His hunch was correct and the problem was solved. I was not charged for the second call. I now have a toilet with completely new interior parts and my problem is solved. Both Michael and Daniel were very pleasant to work with and more importantly stand by their work.
- Company Response
Thank you so much for the feedback. We take pride in our reputation and strive to make sure every customer is 100% satisfied.