Terry Flanagan in Ottawa

I have used this company many times, and have always been pleased with their service, but I had them come today to install a new kitchen tap and was shocked by the quote they gave me. For 90 minutes of work, I had to pay almost $800 (and I supplied the new kitchen taps), installed by an apprentice. Clearly, gouging previous customers.

A reliable snow removal company in the central core of Ottawa (civic hospital) seems to be non-existent. We signed up with Precision this year even though they were more expensive. I have had to shovel my driveway twice because they didn't show and have had to phone them and beg them to come and plow my driveway, even though I should not have to.

Despite having a contract with Appleseed to remove snow from our driveway AND walkway, they never showed up on Wednesday, November 27th after an overnight snowfall. To add insult to injury, we paid extra to have the snow removed from our driveway in the civic hospital area by 10 am. the day of a snow. Their voice mail is full and they do not respond to email. There are reputable snow removal firms out there. This is not one of them.

Told that work would begin in "two weeks". Three weeks later they came to dig up the driveway and lay gravel. A week after that they still haven't paved. No calls, no apologies. Wished I'd used someone else...