We approached Pool Craft to build an in-ground pool late last year and we agreed to move forward with the project. The approach was the right one: design, build and service it. Rick managed the entire project from the beginning and provided help and guidance every step of the way. He was the go-to person to check the status and make adjustments as we required and needed.
Design: we started with a couple of design ideas that were customized to our needs. Julie was very open and provided an accurate final design that was what we were looking for: a great pool and surrounding landscaping.
Dig: The dig took only two days. It was a very fast process and they were clean and careful. Our backyard had huge trees so we had lots and lots of roots plus two extremely big stumps left in the ground. They managed to remove them and clean up so the site was left in perfect order for the pool crew to start building on.
Pool build: Jim and his crew were able to build the entire pool in three days. They did an amazing job. Very friendly, very clean and extremely knowledgeable. I asked many questions and they always had the right answers! They explained the process, they built it exactly and it was all ready for the next step... landscaping!
Landscaping: It was done very well, even if the weather didn't cooperate with them. We had to change on the fly some items (additional work requested and needed) and they were able to accommodate these changes without any problems. Kyle's team (Chad, Alex, Brian) were very professional and very knowledgeable. All the tasks were carefully carried out and the site was always clean and neat. Fences, interlocking, drainage, right sloping, great coping and laying out were just a couple of tasks they were able to deliver in order to create a perfect outdoor living space for us!
We selected a shed company based on Rick's recommendation and we are extremely happy with the choice! It was fully built in 1 day and looks amazing!
Pool equipment installation, gas and electrical connections were done very carefully. Pool Craft's team did an amazing job and were able to accommodate our space needs. We trusted Pool Craft to install the equipment on one side of the pool house so we can use the remaining for storage of pool toys and other stuff.
Next was Scott's liner installation and the fill-up with water. In a couple of hours the pool was ready to be used with Bobby's help and later that day we were able to swim and enjoy it for the first time!
Then the pool school. Chris took the time to teach us how to use the equipment, how to maintain the pool, how to benefit from its features, how to adjust what we need, and much more!
Pool Craft delivered 100% what they promised. No additional costs, no hassle, no delays. They really did an amazing job and my back yard is now an oasis that we enjoy every day. All of their staff are extremely knowledgeable and a pleasure to deal with. Many, many thanks to Rick, Chris, Jim, Bobby - they all did their part so we can have this dream completed. Fully recommended! Look no further... you found the right people to build a pool! It will be my pleasure to answer any questions and provide references for them!
Thank you, Pool Craft! You did an amazing job! Now we have our own oasis in the backyard!