Reviews

10/10

On the evening of the first major snow storm in November, one of the tension springs on my insulated double overhead garage door snapped as soon as I closed it. Both vehicles inside and no way to even manually open the door because it probably weighs about 400 pounds! Talk about panic mode. Early the next morning, I called Creative Door pleading my case hoping they could have someone help me out assuming that it might be a couple of days before help arrived. Even though their own computer system had gone down during the night and was still not up and running, Todd went out of his way and assured me that he would do his best to get me out of this pickle same day. True to his word, he had Service Technician Dal here mid-afternoon. Best of all, I was given a 15% discount on both parts and labour for being an AMA Member. Talk about going above and beyond to help out a customer. Thank you kindly to Todd and Dal for their professionalism. I highly recommend Creative Door. Roger Rabbit

Approximate cost of services:
$350.00
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Company Response

Thank you for the amazing review! We’re so glad you had a remarkable experience with our team. Your feedback is much appreciated!

10/10

08.22.18 I was searching for a plumber a couple of months ago and was pleasantly surprised the first time I called Butler Plumbing Heating & Gasfitting Ltd. and spoke directly with owner Kevin K. I wanted some advice and possibly a quote to replace my existing Navien Tankless Water Heater. That was around 11am and he had senior plumber Kevin P. come by on his way home from work that same afternoon. We discussed my options and decide to go with a replacement. A professionally written quote was in my inbox by 9 the next morning. The install was completed by Kevin P. himself as scheduled a week later. He even saved me a hassle and hauled my old one away at no extra cost. So far so good. If you are looking for quality workmanship completed on time and as quoted with no hidden costs and/or surprises, I highly recommend the services of Butler Plumbing Heating & Gasfitting Ltd. and would have no problem if Kevin K. referred me as a very satisfied customer. “NOW I HAVE A PLUMBER!” Roger L. Edmonton

Approximate cost of services:
$1,600.00
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Company Response

Thank you so much Roger for such a great review. We really are lucky to have Kevin Pederson on our team. He has a lot of knowledge on plumbing and heating and is continuing to expand his knowledge to service customers better. We do appreciate the feed back and will always strive to serve you and other customers to the best of our abilities.