Hired this “company” to do a simple chimney cleaning for $184.95. Immediately the technician says they are unable to cleaning but still charging full amount as now my cleaning service has turned to a service call. Additionally as they do no work I am charged extra for apparent damage which I was not informed would be extra on top of the “service call”. I paid for a cleaning not a service call. Technician tried using the terms “moral high ground”. To justify what they were doing. I am all for paying for time to come out but I paid for a service to be completed and did not get that and got charged extra for additional work. Extremely poor service.

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