We hired Thorman Reno to tear-down and redo a previously botched bathroom reno – just about everything had to be redone. He came highly recommended to us by our neighbours, and after seeing his work there we were glad to have him on board. Finished ahead of schedule: Jeff Thorman originally told us that the bathroom should be done in a week, certainly no more than 2. We were pleasantly surprised to have a fully functioning bathroom in 6 days. He sped the work up by bringing a blower fan to quickly dry the drywall mudding and he came in on the weekend to finish quickly. In addition, Jeff's work is warranted for 10 years. After Jeff was done and fully paid, there were some small paint touch-ups necessary and a member of Jeff's crew came in to do that without a hassle. Months after the bathroom was done, the caulking was peeling around the tub and turning pink, and Jeff came into to remove the caulking and re-do it. Left our house clean at the end of each day: Thorman Reno cleaned up every day. There was no mess left in our house. They used the appropriate floor covers, and I really liked that they made a little zipper door and had a blower fan to take out the dust when they were working on the dry wall. They taped down paper to the floor to protect it, and then used mats on top. Great problem-solver: Our bathroom is a small 5' x 8' space, so not a big space to get creative. We gave Jeff carte-blanche on the tiling in our tub surround though. As people who have no construction/renovation experience, we had no idea what to do with a window inside a tub – apparently neither did our first contractor (as his solution was unsightly and would have caused a water issue). Jeff's solution is both practical and aesthetically appealing. Jeff tiled the inside of the window and even made sure to slope the bottom edge of the window slightly so that the water drains out. We'd hire Jeff again: We have many more renovation projects in the future, including a major basement reno and a kitchen reno. Seeing as how we were already stung once by a bad contractor, my husband and I have decided that any future reno work will be handled by Jeff. Even if Jeff's price is higher than other contractors, he is well worth it for piece of mind. (When we got the quotes to re-do the bathroom, Jeff's price was in line with the other 3 quotes we got. However, we chose him because of the glowing recommendation by the neighbours). I can't stress enough how impressed with Jeff we are. His experience shows in little things – like being able to tell just by walking into the bad bathroom that the floor wasn't level. We tested him, put a level on the floor and it was as he said without using tools – the floor bowled in the middle by a 1/4". At his suggestion, he put insulation around our acrylic bathtub. The result is that when we draw a bath in that tub, it stays warm, even an hour later. We consider Jeff our go-to guy about house stuff.
- Company Response
Thank you very much Vivian. Customer service is our #1 priority. I look forward to working with you again for all your future home improvements.