Laura Speciale was brilliant. How I managed to be so lucky to get her at the last minute was beyond me but she made my impossible move a success. She got better movers at the last minute, packed like a mad fiend in the hottest weather ever, helped unpack me AND got a last minute dumpster to get rid of stuff that I still had no room for. No one works for free but there is true value in paying for excellent service and I got my money's worth. I'd recommend Laura and her team to anyone even thinking about moving. Wish I'd know about her services sooner. Wouldn't have had to make the million trips to the thrift shop. Her contacts include companies and charities that will come and pick up your almost new stuff in return for a sizable charity receipt. You Rock Laura !!!! And I seriously question the crappy review she was given as Laura was very clear and concise on what it would cost, what was covered and options available both verbally and in writing on ALL of her materials. I signed off on hours and mileage EVERY DAY and was credited funds if less time was used than expected. I would do business with Laura and the Downsizing Divas of Simcoe any day of the week. Just Saying.