Airplus got my hot water boiler back on track and passing the CO emissions test after Shawn from A PLUS Heating charged me for a service which he did not perform and shut the system down without a red tag slip. Shawn had told me that the boiler was rusted out and could not be repaired and that I needed a new furnace quoting me $8,000.00. He later changed his mind stating that he could repair the boiler for $1,750.00 plus tax. Chris and Jon from Airplus Heating and Cooling were able to determine that my furnace had never been properly serviced from the day it was installed in spite of Shawn having come every fall and charging me to do so. After the accumulated dust and crud was cleaned away from the heat exchanger, the boiler passed the CO test with flying colours. My thanks to Chris and Jon for being so professional. Without their help, I might have been taken in by Shawn's scam.
- Company Response
Thanks very much in your appreciation and trust in AIRPLUS. It's unfortunate that another company you were using was taking advantage of you for so many years, but at least you know that we will be looking after your system from now on.