Rick in Edmonton

Dave started the process with a very informative presentation of the furnace and hot water heater options. No pressure to buy a certain model just explained the options and let us decide. He explained the installation process and what that entailed. Unsure about the air filter option and we decided purchase it after doing our homework. Justin and Ross followed up with an excellent install, before I knew it everything was outside and the new components were in the basement. Drop sheets were laid down to protect the flooring and great care was taken to not mark up the walls when moving pieces in and out. They took time to explain what they were doing and left the area clean. Clearly explained the workings of the furnace and the new thermostat. We will see how the furnace lives up to expectations in the fall, as of now I cannot even here the fan running. Love the new thermostat.