Needed a moving company to take over some of my friend’s furniture across the downtown area. Was during the busy season (end of June) and had been booked for Friday at 3 pm. Received a call at 2 pm saying due to unforeseen circumstances with earlier moves in the day, the movers were going to be late... arriving around 6 pm. Had to scramble to re-book elevators at both the outgoing and destination addresses, thankfully no one else had elevator bookings. Movers finally arrived at 6:30 pm. Once there, they were 2 movers, very efficient, and obviously hard-working (likely overworked) individuals. Completed the move expediently within 3 hours. So I would use this moving company again, but make sure there’s leeway in case they run late. Furniture was handled with care (going from the 27th floor of one building to the 36th floor of another). Great job, guys.
- Approximate cost of services:
- $500.00
- Company Response
We are incredibly grateful that you took the time out to leave us this note. We are sorry to hear you didn't have a perfect experience with us, however thanks for letting us know. We will handle that issue with delays on our end. Hope to leave a better impression next time! Feel free to contact us anytime.
All the best from Metropolitan Movers Team