We hired Michael after reviewing/interviewing 6 builders. He impressed us with his enthusiasm, interest, down-to-earth presentation. He showed us pictures of his work, there were positive reviews. We hired him and met a couple of times to iron out expectations/timelines/prices/etc. We insisted on having a city permit which was not well received by him, but he complied. He took our money and went to city hall to submit the application. This all happened in late Feb. and the expectation was a mid-t0-late April completion. We never saw him again. We made several calls/emails/texts to find out how things were going-he returned two emails to state all was being taken care of. Suddenly in early April we get a letter from the City stating all of the issues were still not addressed and their attempts to contact our contractor were not working. He never returned the city calls/emails or ours. Didn't even have the decency to let us know there were problems, he was quitting, nothing! We were stuck in mid-April without a builder and the other contractors were booked until the Fall. So disgusted in this man and his total lack of honesty or compassion.