Called 3 times to set up an appointment for pool repairs to only have then not show up on the scheduled day and not call to cancel. When I spoke to the woman who answered she actually argued with me and then said 'we got busy'. Are you kidding me! Terrible customer service and would not recommend them to anyone. I decided to not reschedule and go with another pool company. If your looking for kayak pool parts got to pool.supplies.com they are also cheaper.