Simon

We are very satisfied the outcome of newly gas fireplace installed last week. I was absolutely impressed by the work performance of Technicians Stephen and Reliy. In a such harsh wreath of -15 degree with the icing condition, they were climbing up and down to the roof to install fireplace flue, working really diligently and efficiently to get the job done. Steph checked all the gas connections carefully and put insulations where needed. They were also good at paying attentions to the details -in order to level the gas fireplace unit, they removed/chiselled away a layer of the existing floor inside of the fireplace, so the result is great! We would like to express our gratitude for their great workmanship and custom service. Thank you for your great work! Further more, we also would like to thank for the Company Owner Josh (who came to my home for the inspection), and Queen St. shop/office managers Steve and Cliff for their dedications and patience for the customer. They were very patiently to explained every detail for us. This is a great company with great people!

We needed to replace an old furnace and called Reliance to get a quote and a technician to come to look at our situation for advice. The technician and salesperson were very helpful in giving us our options and recommending the high-efficiency furnace we bought. We were able to have the new furnace installed and working 3 days later and are very satisfied with the results and with our new smart thermostat. All the people we dealt with were very professional, polite, and helpful. We would not hesitate to recommend this company to anyone. Simon