Ned is fantastic. He came in and fixed my roof providing a before and after video of his work. He is very responsive and trustworthy! I would definitely hire him again ! Justin
Please NEVER use this company - poor quality even worse customer service
Here is my experience with this company and why I suggest you never use them: My roof was replaced by Professional Roofers roughly 3 years ago Upon notifying them that my roof was damaged, not only did they NOT honour the supposed 10 year warranty but they tried to charge me $600 to repair a few shingles. This was by far the most expensive estimate I got from ANY roofing company, let alone the one that replaced my roof. The roofing companies that I brought in to fix my roof mentioned that the previous work was “poor” which likely resulted in pieces coming right off in the first place. They will probably respond to this post with a we're very sorry and please contact our customer care line, but please note that I've reached out to them and there has been zero response. If you want to use a roofer that has bad craftsmanship, terrible pricing and even worse customer service, then this company is for you.
Hello JT. We are very sorry to hear about your negative experience with us. Unfortunately, if the shingles were damaged due to an unforeseeable circumstance, such as a windstorm, then it is not covered by our warranty.If you would like to discuss this further please give us a call. We would also like to remind you that we don't recommend you go with "storm chasers" for quotes as they could do more harm than good in the long run. A quote is optional, all we can do is try to offer recommendations.
