Reviews

10/10

I am so happy! I called looking to get a mantle done within about a weeks time frame because we were surprising my dad before he arrived back from holiday. Glenn was super helpful and was able to complete the job with days to spare. The work looks amazing and he was able to custom fit it to my rooms specs. Would 100% book again.

Was this review helpful?
Company Response

Thank you for the kind words Alexis! We hope your dad was thrilled with his surprise!

8/10

Super friendly staff. I was in a very tight time crunch as it was a surprise for my dad while he was away on holiday. They were able to come sooner than originally booked and only took a few hours to complete the job. We had our gas line extended, and our WB fireplace converted to natural gas. The frame on the insert doesnt match up completely flush in the corners which I am a little upset about. The installer said it was the brand and he had yet to install one that closed together perfectly. Not the cheapest option, but you definitely get what you pay for! I am very happy with the outcome and would definitely book again.

Was this review helpful?
Company Response

Dear valued customer
We appreciate your feedback and we are happy to hear you are satisfied with our services. Unfortunately there are a few units that are manufactured this way and we continue to report our customers feedback back to the manufacturer. We hope that in the future such small details are corrected.
We thank you for your business and hope your father enjoys the fireplace.

10/10

I called looking for a fireplace conversion from wood to gas as well as the finishing stone and mantle. They were unavailable during my requested time period but went out of their way to find places in my area who might be able to do it. They were super friendly, didn't deceive me about timing just to get a job, and were very helpful. I will definitely be keeping them on my list for future jobs.

Was this review helpful?