Reviews

10/10

Joe Grieco of Enercare, Markham office came to quote on a whole new HVAC system. From his initial consultation, right through to final installation was an example of top customer service. Joe talked me through selection of the pros and cons of the options. He was very honest; even talking me out of an add-on HEPA dust filtering unit because it makes additional noise, which I had told him was an issue for me. Installation and new ducting was a huge job, done in a day by very experienced installers. I requested two more installation calls, which were cheerfully filled within the next day. First call; I asked the fan speed to be turned down to its lowest level because I am sensitive to noise, and secondly I asked my water line for the AC to be repositioned to be completely hidden behind the Fawcett for aesthetic reasons. Joe was instantly emailing me to get these issues resolved, both of them resulting in installers arriving within about 12 hours. I don't think service levels can get any better, and the installers are highly skilled.

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Company Response

This is so amazing to hear - thanks for sharing Heather! We're very happy that Joe provided you with best advice and exceptional service. I will certainly pass your note along to Joe and the team!

10/10

I blew the thermal fuse in my dryer, so it was suggested I get the vents cleaned before fixing the dryer. Tyler came and explained that the DYI venting re-route that some cowboy contractor had done 18 years ago was actually causing efficiency problems. The dryer loads now take HALF THE TIME, on medium heat, instead of high heat. Can you imagine the money I have wasted on power for the last 18 years?? I do laundry 7 days a week. This was the best home maintenance money I have ever spent. Thanks for a great job at a very fair price Tyler Johnson! Tyler was referred to me by Unionville Appliance, in the Markham area.

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Company Response

Thank you for your review and your business Heather. The corrections made to your dryer venting system will no doubt pay for themselves very quickly. Not only is your dryer more efficient but it will also last longer saving you even more money. Happy Holidays!

10/10

I have used this company for furnace repair in 2009, and called them again in 2015 for a humidifier repair or replacement. Blake arrived and showed me all aspects of the repair, and told me about filters and also checked and adjusted my furnace. This company guarantees it's work; Blake came to the house again for free for a small issue that turned out to be nothing to do with either the humidifier or furnace. Great service, and an experienced person with top level skills.

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