Omni Basement Systems

Waterproofing
95 Frid Street, Unit #3 Hamilton ON L8P 4M3
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Omni Basement Systems
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85%

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Best of 2014 winner 2 timesBest of 2014winner 2 times

Reviews for Omni Basement Systems

Average customer rating:
8.5 10 (45 reviews)

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karlawicks in Hamilton
karlawicks in Hamilton
1 review Burlington, ON
10/10

Basement Waterproofing

We chose Omni upon recommendation from our neighbours, and we're so glad we did. We had 3 companies in to give us quotes, and could tell quite quickly that with basement waterproofing, you get what you pay for. Omni wasn't the cheapest quote, but we're confident they did the best job. We had a crack in our basement foundation that had been "repaired" numerous times by the previous owners. We wanted to fix the problem once and for all, before we started the process of finishing the basement. From start to finish, Omni were very professional and are clearly experts in their trade. We were more than satisfied with the job that Omni did and we feel confident that our water problems are behind us. We wholeheartedly recommend Omni to anyone.

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Company Response

WOW. Thanks Karla, I am so happy that we can fix your foundation problem.

michael.norrie_86 in Hamilton
michael.norrie_86 in Hamilton
1 review Guelph, ON
10/10

Basement Beam install

When we moved into our 100+ year old home, we knew the ancient 2x4 they used as a support beam wasn’t to code. Not only that but half the joists didn’t even touch the beam.
Calling Omni was the best decision, and a complete no-brainer. They installed a sleek steel I-beam across the basement, with precise post placement that not only exudes confidence in the structure, but also is out of way of obstruction. The result was better than I expected, and I have to thank the installers for that.
All staff at Omni are knowledgeable and friendly, and want to ensure that you get the best result possible. If you have basement issues, they are absolutely the ones who you need to resolve the problem.

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Company Response

Thank-you very much Michael. We are happy that your supplemental beam system is performing to your expectation. If you need any other work performed, please don't hesitate to contact us.

fyrstrover in Hamilton
fyrstrover in Hamilton
0 reviews Grimsby, ON
10/10

Sealing basement leaks and strengthening foundation walls

From the initial visit of inspection of needed repairs to our basement walls and weeping tiles to the actual performance of the job by a fantastic, courteous team of knowledgeable workers, the repair was professionally done and no mess was left from the repairs in the basement for us to remove. My wife and I recommend Omni Basements to everyone we talk to.

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Company Response

Thank-you very much for this great review. we are glad that you are happy with our work. Please make sure anyone that you refer to mentions your name so that you can take advantage of our referral program.

Amy
Amy
1 review Hamilton, ON
10/10

Omni fixed our leaking basement!

We were served by a reliable and knowledgeable salesperson that walked us through all of our options. They were organized and gave us a reminder just prior to the work being done so that we were prepared. The staff was efficient, reliable and friendly.
We are so pleased and our basement is dry.
Amy and Len

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Company Response

Thanks-you Amy for the wonderful review. We are all glad that we can help you with your leaking basement.

Sam
Sam
1 review Smithville, ON
10/10

Waterproofing basement

Before Omni, our basement was a mess. We had a free-standing sump pump that would get caught and stop working, along with puddles that would form at different spots throughout the basement.

We had a family member use Omni to waterproof their basement a few months back, and they referred Omni to us with raving reviews. We gave them a call, and their associate that came to our house to assess our basement couldn't have been more professional, kind, and genuine. They outlined their innovative solutions for each problem our basement had. There was no up-selling or use of confusing jargon. Instead, we worked as a team to figure out the root causes of our basement problems, and find the perfect solution for each.

Our services included a new sump pump system, that is enclosed, quiet, efficient, and very discreet. We also had the water guard system installed along the entire perimeter of our basement.

You can tell that Omni truly cares about providing their customers with the best solutions for any situation. The price was very competitive, the service was completed ahead of schedule, and interacting with every staff member at every step of the way was an absolute pleasure. They provide you with a helpful breakdown of services, costs, and expectations at every touch point.

I highly recommend Omni to all our friends and family for any basement needs.

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Company Response

Thank-you Sam for the wonderful review. We really appreciate that. We are so happy that we could solve your basement waterproofing needs and design a system just right for and your family.

Private User
Private User
Private User reviews Hamilton, ON
10/10

Basement interior water proofing

Work was well done and completed in one day. The áreas were cleaned and all was good

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Company Response

Thank-you so much for the wonderful review. We are glad we could help you with your waterproofing needs.

Private User
Private User
Private User reviews Hamilton, ON
8/10

Wet basement repair

Omni did a great job fixing our wet basement. They are professional and take pride in their work.

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Company Response

Thank-you for your great review. We do our best to give a professional experience at our jobs. If there is anything Omni Basewment Systems can do to get you to a 10/10 please let us know.

jodrees in Hamilton
jodrees in Hamilton
0 reviews Kitchener, ON
10/10

Basement Waterproofing

After noticing water pooling in my basement, I realized that I was going to need a professional to assess the damage. Omni was the third quote I received and the company I felt the most comfortable with choosing to do the work. Their professionalism, expertise, quality of materials, and amazing workmanship gave me peace of mind and you cannot put a price tag on that.

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Company Response

Thank-you so much for your wonderful review. We are happy that we could solve your problems and add some piece of mind to your basement project.

Bean counter in Burlington
Bean counter in Burlington
1 review Burlington, ON
2/10

The never endinG project

The original Robles was never solved and some staff would recommend one course of action and then the next staff members from tHe same company would call tHat idea stupid. No consistency, or end result. We ended up calling someone else to fix the problem so we didn't have to deal with their unprofessional staff and owner anymore.

1 of 1 people found this review helpful.
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Company Response

Greetings Bean Counter in Burlington!

We certainly value all feedback, and our efforts to continue to grow, succeed, and provide the industry's best customer experiences are key components of our culture.

Being that you have responded in anonymity, we cannot confirm or deny whether or not you are actually an Omni customer. Although it is not often that we encounter situations such as this with customers, we would like to become totally aware of your dilemma and to provide an agreeable resolution.

All said, please feel free to contact us via telephone or email so that we may address your comments and concerns. Our management team will be happy to schedule an appointment at your home at your convenience.

We greatly appreciate the opportunity to earn everyone's business and look forward to being of continued service.

We look forward to your response.

Thank you & best regards,

Emily Rodger,
Social Media Marketer,
Omni Basement Systems

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Omni Basement Systems

As a certified Basement Systems dealer, Omni Basement Systems is a foundation repairing, basement and crawl space waterproofing company providing state-of-the-art foundation repairing and basement waterproofing systems. Re-setting the structural integrity of a home, drying wet basements, or waterproofing crawl spaces is our business - it is what we do everyday. Fully licensed, insured, and accredited with the BBB. Our nationally backed warranty stands above our competition and gives our customers reassurance that our products and services will meet all needs and expectations. We are open and using precautions during Covid-19. Servicing Hamilton, Burlington, Oakvile, Milton, Georgetown, Guelph, Kithener/Waterloo, Cambridge, St. Catharines, Niagara, Fort Erie, Port Dover, Brantford, Simcoe, Grimsby, Port Colborne. Visit facebook and Instagram https://www.facebook.com/omnibasementsystems/ https://www.instagram.com/omnibasementsystems/

CATEGORIES
Waterproofing and Foundations
PRODUCTS
Waterproofing solutions, Crawlspace repair, Dehumidification products, and Unique Waterproof Flooring Systems. Authorized dealer for Foundation SupportWorks and Nationwide Reinforcing, both of which deal with bowing walls, and foundation issues.
SERVICES
Basement Waterproofing, Crawlspace Repair, Foundation Repair, and Bowing Wall Repair. Mold Prevention, and Waterproof Basement Finishing Products.
BRANDS
Basement Systems Products, WaterGuard, TripleSafe, CleanSpace, The Reinforcer, Wall Anchors, ThermalDry Flooring Systems
STYLES
Waterproofing and Foundation Repair
SPECIALITIES
Waterproofing, Crawlspaces, Foundation Repair, Basement Environment Specialists
WEBSITE
https://www.omnibasementsystems.com/
YEAR ESTABLISHED
2003
NUMBER OF EMPLOYEES
34
PAYMENT METHOD
- FREE WRITTEN ESTIMATE-VISA, CHEQUE, CASH, (ASK ABOUT OUR AVAILABLE FINANCING OPTIONS)
LICENSES
Licenced Contractor, fully insured, with $2 million liability.
MEMBERSHIPS
Hamilton Chamber of Commerce, CFIB, Accredited with Better Business Bureau (A+ Rating!), CBCB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Our WaterGuard systems has a Lifetime Warranty, that is transferable, and nationally backed.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.