The original Robles was never solved and some staff would recommend one course of action and then the next staff members from tHe same company would call tHat idea stupid. No consistency, or end result. We ended up calling someone else to fix the problem so we didn't have to deal with their unprofessional staff and owner anymore.
- Company Response
Greetings Bean Counter in Burlington!
We certainly value all feedback, and our efforts to continue to grow, succeed, and provide the industry's best customer experiences are key components of our culture.
Being that you have responded in anonymity, we cannot confirm or deny whether or not you are actually an Omni customer. Although it is not often that we encounter situations such as this with customers, we would like to become totally aware of your dilemma and to provide an agreeable resolution.
All said, please feel free to contact us via telephone or email so that we may address your comments and concerns. Our management team will be happy to schedule an appointment at your home at your convenience.
We greatly appreciate the opportunity to earn everyone's business and look forward to being of continued service.
We look forward to your response.
Thank you & best regards,
Social Media Marketer,
Omni Basement Systems