Just reading the other reviews you get an idea of how bad this company is. We had a similar experience with both poor craftsmanship and terrible customer service from both the previous and new owners. We bought our cabinets in October 2004 and it only took 2 years for them to start falling apart. From laminate peeling to hinges coming apart, it was obvious that they use cheap materials and don't know what they are doing. We called and visited their showroom on Bermundsey many times and were assured each time that they would send someone out. It's been 4 years and we haven't even received a call back. The new owners are just as bad as the old ones. Seriously, buy an Ikea kitchen. You'll get better quality and customer service if you need it.
Every person that I have ever talked to about Fairway Kitchens feels ripped off. The BBB should step in and help consumers.
- Approximate cost of services:
- $6,000.00