I had Sam come out to my parents and take a look at our townhouse where we wanted to:
1) Gut and remodel our first floor powder room
2) Remove the existing flooring in our hallway and vestibule and replace with new tile
3) Install 6 new pot lights in our kitchen
4) Install new track lighting in the hallway
5) Paint the kitchen & powder room (Trim included)
Through the first stages of the planning phase, we gave Sam the approximate budget we'd like to stick to and he was able to provide a lot of guidance and insight into different products and methods of construction to stay within that budget and still exceed our expectations. When choosing materials and finishes Sam personally made it a point to sit with us and dedicate his time to make sure we were getting exactly what we wanted to achieve aesthetically and weren't making any arbitrary decisions. He brought in sample after sample upon request until we had picked out everything down to the colour of the grout for the tiles.
The estimated cost was well within budget and he had Chris and his crew starting the work a day after contract was signed. He was very upfront about schedule, his staff and progress. He gave us a date in which he expected to finish, who would be in our home and at what time. There was a day or two where he knew his crew wouldn't be able to work at our home and he let us know before hand and had extra hands (including himself) the next day to make sure we were still on track. Sam was very proactive when it came to communication letting us know what was happening with our project throughout the day. If ever a decision had to be made based on our preference or if he felt there may be a better alternative to what was initially set out, Sam personally made the call and did not proceed until he had confirmation from us to do so. Everyday that work was being conducted, Sam stopped by to check the progress of work in addition to doing the work himself on days where he wanted to get ahead.
In the end the project was finished on time and on budget. We had a few extras that were not in the original contract in which Sam provided documentation to reflect the additions as well as working in into the existing schedule. The quality and craftsmanship was superb and my folks couldn't be happier with the result. Sam and his crew are VERY detail oriented, extremely friendly, professional and most of all trustworthy. The renovation industry is known to be a little rough on the edges but SR Contracting is definitely on the other side of the spectrum in that regard.
In terms of finances, Sam was very professional. He did not ask for the full amount up front, he gave us a detailed breakdown for a series of deposits and installments outlining exactly what each one covered in an invoice on his letterhead, with a portion of the cost being held back until a week after completion to take care of odds and ends.
I would personally recommend SR Contracting to anyone planning on doing any kind of remodel whether it be a simple bathroom remodel or a a new addition and beyond. I have personally seen a lot of SR Contracting's other projects (in progress and finished product) and can confirm they have a WIDE range of what they can do and do so on a high level. Sam and his staff take a lot of pride in their work and ensure you are looked after every step of the way, can't go wrong with SR Contracting.