Premiere Van Lines

Moving & Storage
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HomeStars  >  Moving & Storage in Mississauga  >  Premiere Van Lines
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74%

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Reviews by rating (past 12 months)

Reviews for Premiere Van Lines

Average customer rating:
7.3 10 (53 reviews)

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Lori M.
Lori M.
1 review Brampton, ON
10/10

moving from Toronto to Halifax

Stephanie did the estimate for the move. As the first face I met from Atlas she set the tone of professionalism and honesty that helps you get through something as stressful as a retirement move!!

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Company Response

Thank you so much! You were so easy to work with, it's meeting wonderful people like you that makes my job so great!

etill
etill
1 review Pickering, ON
10/10

Movers

I hired them on 3 occasions - they were professional, courteous, punctual. I would hire them again and recommend them to anyone.

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Company Response

Thank you so much for your positive review! You have been such a pleasure to work with, we appreciate your business :)

bachalachs
bachalachs
1 review Granville Ferry, NS
10/10

Moving to different province with full household

Perfect service! quick, efficient movers, very polite and helpful. Everything was done in few, short hours, placed where I ask for, furniture put back together.
Just wonderful....

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Company Response

You were so amazing to work with, one of the best things about this job is helping people relocate to somewhere they truly want to be! I wish you all the best in this exciting next chapter, please don't loose touch... I want updates:)

Lisa
Lisa
1 review Toronto, ON
10/10

Move

Premiere took care of our move from quote to boxes to three hour move. The three guys were great at communicating and making sure everything was done quickly and efficiently. If I ever, but I won’t ?, move again I would use Premiere!

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Company Response

Thank you so much for your review Lisa! Nothing makes us more happy then to provide our customers with a great moving experience! We wish you all the best in your new home.

Warm Regards,
Stephanie

Paul in Toronto
Paul in Toronto
1 review Toronto, ON
0/10

removed, stored and LOST

My furniture was removed for storage at the end of May 2017 and set for return on Dec 11. As of today I am still without most of it and the little they have delivered is unusable because it's broken or incomplete !
YES THEY HAVE LOST IT
These are not small items Mattresses, a hutch, dressers dining room table, eight chairs and more.
The question I am most asked is " how did they manage that "
"Seems like it was quite easy for them." I say
Incredible but true.
promised "staged' furniture to cover me over Christmas was filthy. "take it or leave" was the response to a complaint
They are uncommunicative and prone to telling half truths. An e mail dated Dec 31 to their Managing Partner has gone unacknowledged so far.
Deal with them at your own risk, I have a lawyer involved.

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Filterman
Filterman
2 reviews Cambridge, ON
8/10

Moving from one city to another

The only complaint I have was only 2 men not 4 arrived for the pick-up. The two you sent(2 brothers Chuck

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Company Response

Thank you for taking the time to share your moving experience! All the best in your new home.

Private User
Private User
1 review Toronto, ON
0/10

Home Move

We had a very unsatisfactory experience with Premiere -- difficult to communicate with, badly planned, poor packing job, a significant amount of broken and damaged items, and a "pass the buck" attitude among the staff.

1 of 1 people found this review helpful.
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geoff
geoff
1 review Mississauga, ON
8/10

moving

very professional, efficient and quick. Have done several moves in the past and worked as a mover when I was in school. I understand how hard the work is. It is a very well run company.

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Company Response

Thank you for taking the time to share your moving experience. All the best in your new home.

Alan S.
Alan S.
1 review King City, ON
0/10

Home moving

Worst experience ever from a moving company. Many items were lost and/or damaged, and worst of all over charging me 4 weeks after the move!!!!

1 of 1 people found this review helpful.
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Company Response

To date the customer has not paid their outstanding bill with Premiere. Client has not reported any loss or damage to our claims department. Client was provided the invoice in a timely fashion, correspondence were delayed due to the client being away on holidays. The Client has refused to discuss this matter with our team and ha passed on the responsibility to a relative to handle. This matter has been escalated with our management and legal team.

Anonymous
Anonymous
1 review Mississauga, ON
9/10

Great move

This company did a great job and I would recommend their service to any one I knew that was moving. Price was fair,office was great, crew worked Hard.
Thanks Premiere !

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Company Response

Thank you for sharing your experience with us. All the best in your new home!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Premiere Van Lines

Premiere Van Lines Toronto (GTA) is your choice for moving within, to or from Toronto West. Serving the Greater Toronto Area (GTA) our team of professional and dedicated relocation specialists brings a combined history of over 165 years of expertise to our clients and a passion for customer service. We pride ourselves in being able to provide quality services, climate controlled secure storage facilities, modern reliable equipment, and state-of-the-art technology.

CATEGORIES
Moving & Storage
WEBSITE
http://www.premierevanlines.com
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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