1 review Brampton, ON Joined 2018/06/07

10/10

Moving & Storage review in Brampton

06/07/2018

Stephanie did the estimate for the move. As the first face I met from Atlas she set the tone of professionalism and honesty that helps you get through something as stressful as a retirement move!!

Job Price

Approximate cost of services:: $10,000.00

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Company Response: Thank you so much! You were so easy to work with, it's meeting wonderful people like you that makes my job so great!

etill

1 review Pickering, ON Joined 2018/05/29

10/10

Movers

Moving & Storage review in Pickering

05/29/2018

I hired them on 3 occasions - they were professional, courteous, punctual. I would hire them again and recommend them to anyone.

Job Price

Approximate cost of services:: $3,000.00

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Company Response: Thank you so much for your positive review! You have been such a pleasure to work with, we appreciate your business :)

bachalachs

1 review Granville Ferry, NS Joined 2018/05/09

10/10

Moving to different province with full household

Moving & Storage review in Granville Ferry

05/17/2018

Perfect service! quick, efficient movers, very polite and helpful. Everything was done in few, short hours, placed where I ask for, furniture put back together.
Just wonderful....

Job Price

Approximate cost of services:: $15.00

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Company Response: You were so amazing to work with, one of the best things about this job is helping people relocate to somewhere they truly want to be! I wish you all the best in this exciting next chapter, please don't loose touch... I want updates:)

Lisa

1 review Toronto, ON Joined 2018/05/09

10/10

Move

Moving & Storage review in Toronto

05/09/2018

Premiere took care of our move from quote to boxes to three hour move. The three guys were great at communicating and making sure everything was done quickly and efficiently. If I ever, but I won’t ?, move again I would use Premiere!

Job Price

Approximate cost of services:: $3,500.00

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Company Response

Thank you so much for your review Lisa! Nothing makes us more happy then to provide our customers with a great moving experience! We wish you all the best in your new home.

Warm Regards,
Stephanie

Paul in Toronto

1 review Toronto, ON Joined 2018/01/26

0/10

removed, stored and LOST

Moving & Storage review in Toronto

01/26/2018

My furniture was removed for storage at the end of May 2017 and set for return on Dec 11. As of today I am still without most of it and the little they have delivered is unusable because it's broken or incomplete !
YES THEY HAVE LOST IT
These are not small items Mattresses, a hutch, dressers dining room table, eight chairs and more.
The question I am most asked is " how did they manage that "
"Seems like it was quite easy for them." I say
Incredible but true.
promised "staged' furniture to cover me over Christmas was filthy. "take it or leave" was the response to a complaint
They are uncommunicative and prone to telling half truths. An e mail dated Dec 31 to their Managing Partner has gone unacknowledged so far.
Deal with them at your own risk, I have a lawyer involved.

Job Price

Approximate cost of services:: $1,200.00

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Filterman

2 reviews Cambridge, ON Joined 2015/10/18

8/10

Moving from one city to another

Moving & Storage review in Cambridge

10/12/2017

The only complaint I have was only 2 men not 4 arrived for the pick-up. The two you sent(2 brothers Chuck

Job Price

Approximate cost of services:: $3,000.00

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Company Response: Thank you for taking the time to share your moving experience! All the best in your new home.

Private User

Private User reviews Toronto, ON Joined 2017/10/10

0/10

Home Move

Moving & Storage review in Toronto

10/10/2017

We had a very unsatisfactory experience with Premiere -- difficult to communicate with, badly planned, poor packing job, a significant amount of broken and damaged items, and a "pass the buck" attitude among the staff.

Job Price

Approximate cost of services:: $7,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?

1 of 1 people found this review helpful.

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geoff

1 review Mississauga, ON Joined 2017/09/14

8/10

moving

Moving & Storage review in Mississauga

09/20/2017

very professional, efficient and quick. Have done several moves in the past and worked as a mover when I was in school. I understand how hard the work is. It is a very well run company.

Job Price

Approximate cost of services:: $600.00

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Company Response: Thank you for taking the time to share your moving experience. All the best in your new home.

Alan S.

1 review King City, ON Joined 2017/09/14

0/10

Home moving

Moving & Storage review in King City

09/16/2017

Worst experience ever from a moving company. Many items were lost and/or damaged, and worst of all over charging me 4 weeks after the move!!!!

Job Price

Approximate cost of services:: $20,000.00

1 of 1 people found this review helpful.

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Company Response: To date the customer has not paid their outstanding bill with Premiere. Client has not reported any loss or damage to our claims department. Client was provided the invoice in a timely fashion, correspondence were delayed due to the client being away on holidays. The Client has refused to discuss this matter with our team and ha passed on the responsibility to a relative to handle. This matter has been escalated with our management and legal team.

Anonymous

1 review Mississauga, ON Joined 2017/06/14

9/10

Great move

Moving & Storage review in Mississauga

09/14/2017

This company did a great job and I would recommend their service to any one I knew that was moving. Price was fair,office was great, crew worked Hard.
Thanks Premiere !

Job Price

Approximate cost of services:: $2,500.00

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Company Response: Thank you for sharing your experience with us. All the best in your new home!!

Premiere Van Lines

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