Furniture Packing, Moving and Storage
This is the 3rd time we have used Premiere Moving to move our possessions since 2010. On every occasion, from initial meeting, getting a quote, exchanging emails, and the move itself, Premiere has been professional, courteous, and treated us as valued customers.
On the day of the move(s), the crews showed up on time and worked quickly and efficiently to move our personal possessions. From my observation, they took really good care of our possessions, carefully wrapping all the furniture in protective cloths before carrying them out to the door. For our 3rd move, we went with the full pack option. The person they sent to do this, worked quickly through our home, so we had to do nothing. Again, from my observation, she took great care in making sure our possessions were appropriately protected.
Finally, I would like to say that there is always a chance in a move that some things can go wrong. This was also true with our most recent move. The most important aspect of this review, is that when there was a problem, Premiere took ownership of the problem, and resolved it in our favour. This let me know that customer service and customer satisfaction are important to Premiere.
Based on this, I would not hesitate to use them again.
- Approximate cost of services:
- $2,500.00
- Company Response
Hey Ed,
Thank you for your review and especially your understanding that it's not a perfect world and sometimes things can go wrong! It's all about how you handle the situation. Your repeat business is very much appreciated, you have been a great person to work with!