Reliance Home Comfort

Heating & Air Conditioning
51 Simcoe Street South Oshawa ON L1H 4G4
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85%

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Reviews by rating (past 12 months)
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best of 2019 winner 6 timesbest of 2019winner 6 times
Giving Back Award winner 3 timesGiving Back Awardwinner 3 times

Reviews for Reliance Home Comfort

Average customer rating:
8.9 10 (10639 reviews)

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John from Oakville
John from Oakville
10 reviews Oakville, ON
10/10

Furnace Tune-Up

I recently took out the Furnace protection plan from Reliance home comfort. The price per month is quite reasonable considering the cost of parts to fix your furnace. Included in the package was a annually furnace tune up. I booked appointment with the Burlington office. The technician was running late but did call to say they would be there soon. The technician performed a check list of the furnace and answered any questions or concerns. Upon entering our house he did identify himself and showed proper id. He was very personable, knowledgeable, and professional. I would recommend their service to any friends and family.
Sorry but i forget the technician's name but it was the Burlington branch team member #0660.

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Company Response

This is so great to hear! Thanks so much for the amazing feedback Brian! We appreciate your business and are always happy to help ~ Penny

EY
EY
11 reviews Brampton, ON
10/10

Furnace Maintenance

Daryl # 2105, came by today to service our furnace. He was pleasant to deal with and very efficient and thorough during the inspection and was quick to resolve the issue. 5 star service .

Thank you!
Eric and Rosemary

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Company Response

Thank you for the wonderful review! ~Jessica

R&J in Brampton
R&J in Brampton
9 reviews Brampton, ON
10/10

Water Tank Service

Thanks to Steve from Reliance Home Comfort for his punctuality, professionalism and excellent customer service when he assessed and resolved a power issue affecting my water tank on Mar. 4/19.

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Company Response

Thank you for the kind review! ~Jessica

Dave from London
Dave from London
6 reviews London, ON
10/10

Great Serviceman

I had Mark from Reliance Home Comfort come out to work on a few plumbing issues today (February 13th). This isn't the first time Mark has been here to my house. Mark is extremely knowledgeable and conscientious. He has been able to fix plumbing issues in my house that other servicemen were unable to fix. I am extremely happy with his plumbing knowledge and level of service. Reliance is very lucky to have such a great employee working for them and he should definitely be given a commendation.!

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Company Response

Thank you for the wonderful review Dave! ~Jessica

Francis from Markham
Francis from Markham
6 reviews Markham, ON
0/10

No response or call back

Tried contacting this place to arrange a visit to have my furnace looked at. No response on the number listed so I went to the online booking to arrange for someone to contact me back. I never heard from anyone all day and not even an email acknowledgement that a request for a appointment was received. I see customer service is not a strong suit for this company. Good thing this was not an emergency.

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Company Response

I'm so sorry to hear about this Francis! If you'd like to email me I can certainly assist with an appointment, pkirby@reliancecomfort.com ~ Penny

Michael
Michael
10 reviews Mississauga, ON
10/10

Furnace maintenance

Got maintenance service with Chris C. from Reliance. I felt very comfortable with him and felt that he knew his stuff. He recommended a few things to me and gave a great overview of my furnace, what could go wrong and some advice on future furnace replacements. All in all he did what I expected and then some.

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Company Response

Thanks so much for your feedback Michael! ~ Penny

M in Toronto
M in Toronto
1 review Toronto, ON
8/10

Yearly maintenance

Tom was personable, seemed efficient, and was very helpful answering my questions and giving me info on the functioning of the furnace , AC and thermostat.A few adjustments were made to ensure function of the equipment.

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Private User
Private User
Private User reviews Thunder Bay, ON
7/10

Thunder Bay

I am paying for full support for heating, HVAC and plumbing. Good service but always arriving late to the time-frame agreed. If your workers could stick to the hour they say they will show up, I would even give a better review

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Suza in Guelph
Suza in Guelph
1 review Guelph, ON
10/10

Furnace Repair, ECM/board fault

My 10 star rating is for the support of Customer Resolutions representative Roxanne, who was the 1st administrative contact to have impact on our situation and for the resolution by Technical Expert Jim... Our 5 month old rental furnace stopped working, an initial technician ordered parts but it was the 2nd that made all the difference when more were needed and there was to be considerable delay. Jim of the Cambridge field team thought outside the box, professionally and efficiently presented himself to restore our comfort and full furnace function. Both were exceptional representatives for their company and offered excellent customer service, thank you.

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Private User
Private User
Private User reviews Hamilton, ON
10/10

Replacement water heater fitted and new water shut off valves

Brandon (3102) and his colleague carried out a water tank replacement (which we rent) and replacement water stop valves, which were recommended to replace our old rusty taps. They were both friendly, polite, considerate, clean and efficient. I’m very happy with the quality of work and their attitude.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Home Comfort

Reliance Home Comfort has been delivering high quality home comfort products and services for over 40 years. Specializing in furnaces, air conditioners, water heaters and plumbing, we provide our customers with peace of mind and are with you every step of the way. When you choose Reliance, you’re choosing one of the largest HVAC providers in Canada, with over 1.7 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year. With one of the largest networks of licensed technicians in Canada, we respond to over 500,000 service calls each year.
After all, we believe you are investing in much more than home comfort equipment, you’re investing in a relationship and your satisfaction is our top priority.

CATEGORIES
Heating & Air Conditioning and Plumbing
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners, Equipment Protection Plans
SERVICES
Installation, Service, Repair, Plumbing
BRANDS
Carrier, Goodman, Rheem, Amana, Smart Air, Rinnai
WEBSITE
https://www.reliancehomecomfort.com
PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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