The contract was not explained properly. The buy out amount was immoral ($1500 for a 10 year old water softener).
Then after payout, they continued to take monthly payments, saying the account was't closed, despite the many phone calls from us and my lawyer to get the buy out statement.
- Company Response
Hi there, if you would like to email me your account information I can certainly look into this for you, email@example.com ~ Penny