Reliance Home Comfort

Heating & Air Conditioning
51 Simcoe Street South Oshawa ON L1H 4G4
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85%

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Reviews by rating (past 12 months)
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Best of 2019 winner 6 timesBest of 2019winner 6 times
Giving Back Award winner 3 timesGiving Back Awardwinner 3 times

Reviews for Reliance Home Comfort

Average customer rating:
8.9 10 (10657 reviews)

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Fancy Nancy in Willow Beach
Fancy Nancy in Willow Beach
1 review , ON
10/10

Water tank

Great service prompt and friendly! Highly recommend! Thank you! Looks fantastic he kept me in the loop with all that needed to be done and took pride in his job was a pleasure to deal with.

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Company Response

Thank you Nancy! We appreciate your feedback and are always happy to help ~ Penny

Private User
Private User
Private User reviews Oshawa, ON
8/10

Technicians are great

My Tankless hotwater machine was making noises and technician Sohil knew just what the issue was and fixed it in 30 mins. The ignition rate adjusted and things are much quieter now.

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Company Response

Thank you for the great review! ~ Penny

Christopher Torok in Hamilton
Christopher Torok in Hamilton
1 review Hamilton, ON
10/10

AC install

The salesman Paul was great to talk to and willing to take the time to talk about all the options. Bill and Natalie were both amazing during the install. Nice and knowledgeable, will for sure use them again.

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Company Response

This is so nice to hear! Thanks so much for the wonderful review Christopher! ~ Penny

Mark in Burlington
Mark in Burlington
1 review Burlington, ON
6/10

Service

Service was top notch today from the two representatives that came to visit me. Previous experiences from reliance have been to be honest terrible, but the two reps that came to visit me today were fantastic. Going in the right direction!

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Company Response

Thank you for your feedback Mark, if any assistance is needed please don't hesitate to email me, pkirby@reliancecomfort.com ~ Penny

M in Toronto
M in Toronto
1 review Toronto, ON
8/10

Yearly maintenance

Tom was personable, seemed efficient, and was very helpful answering my questions and giving me info on the functioning of the furnace , AC and thermostat.A few adjustments were made to ensure function of the equipment.

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Company Response

Thank you for sharing your comments and review with us! ~ Penny

Private User
Private User
Private User reviews Thunder Bay, ON
7/10

Thunder Bay

I am paying for full support for heating, HVAC and plumbing. Good service but always arriving late to the time-frame agreed. If your workers could stick to the hour they say they will show up, I would even give a better review

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Company Response

Thank you for your feedback, if you ever need assistance please feel free to email me, pkirby@reliancecomfort.com ~ Penny

Suza in Guelph
Suza in Guelph
1 review Guelph, ON
10/10

Furnace Repair, ECM/board fault

My 10 star rating is for the support of Customer Resolutions representative Roxanne, who was the 1st administrative contact to have impact on our situation and for the resolution by Technical Expert Jim... Our 5 month old rental furnace stopped working, an initial technician ordered parts but it was the 2nd that made all the difference when more were needed and there was to be considerable delay. Jim of the Cambridge field team thought outside the box, professionally and efficiently presented himself to restore our comfort and full furnace function. Both were exceptional representatives for their company and offered excellent customer service, thank you.

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Company Response

Thank you so much for your feedback Suza! ~ Penny

Private User
Private User
Private User reviews Hamilton, ON
10/10

Replacement water heater fitted and new water shut off valves

Brandon (3102) and his colleague carried out a water tank replacement (which we rent) and replacement water stop valves, which were recommended to replace our old rusty taps. They were both friendly, polite, considerate, clean and efficient. I’m very happy with the quality of work and their attitude.

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Company Response

Thanks so much for sharing your experience with us! We're so pleased to hear this! ~ Penny

Peter in
Peter in
2 reviews Burlington, ON
10/10

Water Heater Replacement

Thank you to Brandon and his assistant for a job well done. Very professional with an efficient and clean installation of the new water heater and removal of the old. Willingly answered any questions posed and provided additional general information of value.

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Company Response

Thank you for the kind review Peter! ~Jessica

Private User
Private User
Private User reviews Dunnville, ON
10/10

Furnace service

Had a great experience today with technician Matthew from Reliance Home Comfort. It’s a great combination to have friendly, professional service combined with being efficient and yet willing to answer questions. Peace of mind that everything is in good working order is huge, and it’s a double bonus to have your service tech be such a nice person. Thank you !!

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Company Response

Thanks so much for sharing your comments and review with us! ~ Penny

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Home Comfort

Reliance Home Comfort has been delivering high quality home comfort products and services for over 40 years. Specializing in furnaces, air conditioners, water heaters and plumbing, we provide our customers with peace of mind and are with you every step of the way. When you choose Reliance, you’re choosing one of the largest HVAC providers in Canada, with over 1.7 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year. With one of the largest networks of licensed technicians in Canada, we respond to over 500,000 service calls each year.
After all, we believe you are investing in much more than home comfort equipment, you’re investing in a relationship and your satisfaction is our top priority.

CATEGORIES
Heating & Air Conditioning and Plumbing
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners, Equipment Protection Plans
SERVICES
Installation, Service, Repair, Plumbing
BRANDS
Carrier, Goodman, Rheem, Amana, Smart Air, Rinnai
WEBSITE
https://www.reliancehomecomfort.com
PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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