Reliance Home Comfort

john employee # 1485was very professional & highly skilled . John can out on Sunday and had the hot water tank changed out in approx. 2 hrs. . John is one of the best service people we have encountered in the last 10 years
Regards , Dennis Dixon

Was a very quick response. came in and replaced water heater within 2 hours of first contact. Wes did a great job, was friendly and I would highly recommend him personally.

Tank replacement. Quick response. Trusted Advisor Jason Mitruk responded. Professional, curtious and knowledgeable on removal and installation. In my estimation a good ambassador and valued employee. Very Well done Jason!!!

Great service. The service provider came to do a maintenance agreement service on my Air Conditioning - he took the time to explain what he was doing, wore slippers over his shoes in my basement (respectful), and cleaned up during and after. Thank you!

Over $2200.00 spent over 14 years for a rental tank. Sprang a leak on June 1/14, called Reliance, for service. Today is June 6/14 still have a leaking tank. I have called Reliance, booked times to have the work done twice, missed a day & a half of work. Called again, to find out why no one showed up again! Still waiting to hear from supervisor (lol). I could have bought 2 tanks and had them installed for the money I've spent. I am curious to hear what they have to say next. I think will be purchasing my own tank and paying for the install. I believe I can provide myself far better customer service!

We were very pleased with Adam Suthers from Reliance when he came to diagnose and then returned to repair our furnace blower. He was very efficient and reliable and we will be happy to have him return for future work. Many thanks.

Amber quickly solved the problem with my water heater, even though initially the cause was not readily apparent. I think it required some òut of the box` thinking...and she was up to the task. I am very pleased and my problem is solved. thanks!!

Chris from Reliance Home Comfort came over to investigate why my Air Conditioning wasn't coming on. While it turned out that the unit was done, Chris explained everything thoroughly in a professional manner and provided excellent advice. He also set up an appointment to see a sales representative about purchasing a new unit.

June 5/2014, I had a new furnace/AC installed by Damian & Malcolm. They arrived a little bit early (great!). They were very personable, polite, professional and hard working. It was a big project and they worked hard all day. They went above and beyond as when they went into my backyard, there was a big dead bird and they said they would get rid of it for me! They were respectful of keeping my home clean by not making a mess. They explained everything to me after the installation. I was very please overall with the service.