Reliance Home Comfort

Heating & Air Conditioning
Toronto ON M2J 4P8
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84%

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Reviews for Reliance Home Comfort

Average customer rating:
8.8 10 (13503 reviews)

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Ashley  from Orillia
Ashley from Orillia
1 review Orillia, ON
0/10

Water heater

Not happy at all with you guys
Would never recommend anyone to you guy. That's why we want out and got our own water heater.my mom and dad are doing the same thing. The guy we
talked to was very rude on the phone.and we have had no hot water since Wednesday that's almost a week.thanks for nothing

Approximate cost of services:
$90.00
1 of 1 people found this review helpful.
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Company Response

I'm terribly sorry to hear about your experience Ashley and would like to learn more. I would appreciate it if you could contact me with details at rmassingham@reliancecomfort.com. Thanks in advance. ~ Rich

Jen Craven from Etobicoke
Jen Craven from Etobicoke
1 review Binbrook, ON
10/10

Air Conditioning and tankless hot water system

We are having it installed Friday. We are renting so I'm exactly sure of the cost. But Jason Rowe was our consultant. We appreciate the great customer service and friendliness of everyone we have dealt with at reliance. Thank You!!

Approximate cost of services:
$4,000.00
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Company Response

We appreciate your business Jen. Thanks for taking the time to provide this wonderful feedback. ~ Rich

Cory from Burlington
Cory from Burlington
1 review Burlington, ON
10/10

A/C unit fixing

A/C wasn't working.. the next morning an employee [Dave S. (employee #1618)] came on a statutory holiday. Very professional and courteous and got right to work. The problem, a faulty electrical controller, was identified and fixed within 30 min. Highly recommend. Great employee.

Approximate cost of services:
$208.00
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Company Response

Thanks for sharing your experience Cory. We appreciate your business. ~ Rich

Senthujan from Markham
Senthujan from Markham
1 review Markham, ON
10/10

Boiler repair

Our boiler stopped working recently, so we called Reliance to come repair it. The repairman, West, came on time and determined that the issue was ruts residue inside the boiler and quickly dealt with the issue. He was friendly and extremely helpful. We would definitely recommend this service.

Approximate cost of services:
$26.00
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Company Response

We appreciate your business Senthujan. Thanks for sharing your experience with Reliance Home Comfort. ~ Rich

Pete from Burlington
Pete from Burlington
2 reviews Burlington, ON
10/10

AC fix by Team Member 1618

...my AC wouldn't kick in just before Canada Day and my kids were unhappy because of the heat. I arranged for a Reliance visit and they gave me a time to expect the Service Call on the Holiday. Dave S. (Team Member 1618) arrived right on time, immediately diagnosed, and then fixed the problem with the unit. Dave S. was very professional and efficient. We were enjoying the AC within a half hour. ...great job.

Approximate cost of services:
$316.00
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Company Response

This is great news Pete and we appreciate the time you've taken to share your experience. Thanks for choosing Reliance! ~ Rich

Yves from Mississauga
Yves from Mississauga
1 review Mississauga, ON
10/10

New AC & Furnace

From the troubleshooting of the old units with John, then choosing the right package with Dave and finally the installation by Mark from Sauga, everything went smooth, quickly, and as discussed. Installation was very well done. Thanks - just in time for the hot weather!

Approximate cost of services:
$10,000.00
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Company Response

This is great news Yves and we thank you for taking the time to share your experience. Thanks for choosing Reliance Home Comfort. ~ Rich

Jeanette Brovold from Wasaga Beach
Jeanette Brovold from Wasaga Beach
1 review Wasaga Beach, ON
10/10

Service

Your service rep Jonathan Cain was polite and had a great attitude when he walked in our house. He fixed our problem and even took the time to see if we were happy with the temperature of our water. Great service..thanks

Approximate cost of services:
$26.00
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Company Response

Thanks for taking the time to share your experience Jeanette. We appreciate your business. ~ Rich

W Thwing from Kingston
W Thwing from Kingston
3 reviews Kingston, ON
0/10

Leaking water service call

Simple called service for a water leak of my system and have been placed on hold for OVER 15 mins and waiting !!!!

With service like this, stay away !!!!

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

We apologize for this experience Warren and appreciate you following up on Facebook. I have asked Lori from Customer Solutions to follow up to ensure that your concerns are addressed today. Thanks for taking the time to provide this feedback. ~ Rich

John Johansen from Oakville
John Johansen from Oakville
1 review Oakville, ON
10/10

Furnace & A/C replacement

Had both units replaced by Service Techs Jeff and Dan. Their customer service was top notch. Started and finished on time. Quality workmanship. Treated my home with respect. No damage and no clean up needed after they were done. Couldn't be happier.

Approximate cost of services:
$14,000.00
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Company Response

Thanks for sharing your experience John. We value this feedback and appreciate the time you've taken to provide this wonderful review. ~ Rich

Frank Lochan from Oakville
Frank Lochan from Oakville
1 review Oakville, ON
1/10

Home comfort

Tried to call to report failure of AC system. Took over 20 minutes to actually speak to a service representative. Then service call could not be scheduled until the next day. The long wait plus lack of prompt service is not acceptable.

Approximate cost of services:
$0.00
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Company Response

I apologize for the experience Frank and would like to investigate what led to this delay. Please contact me with more information at rmassingham@reliancecomfort.com. Thank you. ~ Rich

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Home Comfort

At Reliance, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are synonymous for and want you to know that we are here for you when you need us.

Reliance Home Comfort has been delivering high quality home comfort products and services for over 40 years. Specializing in furnaces, air conditioners, water heaters and plumbing, we provide our customers with peace of mind and are with you every step of the way. When you choose Reliance, you’re choosing one of the largest HVAC providers in Canada, with over 1.7 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year. With one of the largest networks of licensed technicians in Canada, we respond to over 500,000 service calls each year.
After all, we believe you are investing in much more than home comfort equipment, you’re investing in a relationship and your satisfaction is our top priority.
888-837-1451 is a TOLL FREE No., please feel free to contact!!

CATEGORIES
Heating & Air Conditioning, Plumbing, and Water Filtration & Purification
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners, Equipment Protection Plans
SERVICES
Installation, Service, Repair, Plumbing
BRANDS
Carrier, Goodman, Rheem, Amana, Smart Air, Rinnai
WEBSITE
https://reliancehomecomfort.com/hvac-flash-offer/?mediaid=CTC-HS&utm_source=homestars&utm_medium=affiliate
PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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