Reliance Home Comfort

I had no hot water since 2 night ago, called reliance to get them to repair and had someone at my door the next morning, otto rnt2602 from the mississauga branch was very curious and approachable, he was able to identify the problem in no time and was able to repair in under 30 minutes, great service time considering I had to go to work .

called reliance on Monday. Wes came and serviced the hot water tank on Wednesday afternoon. He called before showing up and came within the predicted time frame. Thanks reliance for your service.

On July the 29th MR Robert Maclean came to my house to repair a furnas. MR Maclean did an amazing job on trouble shooting the problem. He was very clair explaning the problem with the furnas. On my behalf i thank Mr Maclean for the great work he did for me!! he was on time like i was told and did a great job on cleaning up after doing the work.

Joey D (rch #0977) and Aman S(rch #2379) came by my house to replace my hot water heater when I discovered a major leak this morning. I am very appreciative of all of their efforts as they were very professional, straight forward and most importantly clean. They laid all the drop sheets and wore covers for their boots. They worked hard explaining everything they did as they went which gave me a better understanding of how my hot water tank works. I would recommend either of these guys and reliance to all my friends and family as they made me feel confident in their knowledge and ability.

We were having a problem with our hot water tank. This had happened in the past and one of the components had to be replaced. The person I spoke with late in the evening was very helpful and polite and made quick arrangements for us to have the tank serviced. The day after we called, the water hearter was heating water again. I explained this to the advisor, Wesley Lloyd, when he called to let me know he would be at our house shortly. He replied that he would come and check it anyway. Sure enough, there was a small problem that he corrected. He was very professional, courteous and pleasant. He explained the problem and how it could be avoided in the future. Very pleased with his service.

The Service Technician (Robert Maclean) provided an excellent service and I was very pleased with his professionalism and sound expertise. He simply exceeded my customer expectation. I will be happy if he can be sent for any further services I may require.

Keep up the great work, Robert and the rest of your team at Reliance!

Regards,
Olusola

We called Reliance to find out about getting a more efficient water heater. They came THAT DAY to replace it. Joey D RCH 0977 arrived with in a few hours to check things out, and told us our water tank was WAY too big for the number of people in the house and swapped it out, no problem. He knew my name, My daughters name and was so pleasant to work with. I barely knew he was there. gone by dinner time.
Awesome.

The team of Josh and Alex #1147 were amazing. So professional and quick. I wish every company that comes to work on our house had a team of guys like these two. They had us up and running quicker then we were told and the work done was clean and organized. Thanks

Technician RCH2296 did an excellent job changing the rented hot water tank. It was done efficiently and left the area clean and in same order as before he started the work. Great Job.