Reliance Home Comfort

Heating & Air Conditioning
Toronto ON M2J 4P8
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HomeStars  >  Moving & Storage in Burlington  >  Reliance Home Comfort  >  Never trust this company. They promise but don’t give.
dsilva_pam in Edmonton
dsilva_pam in Edmonton
1 review Oshawa, ON
0/10

Never trust this company. They promise but don’t give.

Last year I contacted this company as I required to put an ac in my house. The sales re came who was very nice he gave us two options one was to lease which comes with protection plan for ax and furnace and also you get a gift card of $175 after 3 months. We went with this plan. It was -40 and my furnace had problems so I contacted this company since I had protection plan. I was told there was nothing mentioned in the contract after arguments they decided to send someone but since there was nothing much he did there was no question about payment. Then after 6 months I suddenly remembered I had not received my gift card of $175 which was promised so I called up the sales rep. He was very supportive and said he would check with his management and give me a credit but it’s one year and no sign of the gift card or credit. I have requested the sales rep to cancel my contract as the company did not give me what they promised so the contract stands void. Never trust this company, I have requested them to take the ac back. I don’t want to deal with them anymore.

Approximate cost of services:
$95.00
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Company Response

I'm so sorry to hear this. If you'd like to email me I can look into this further for you, jdeboo@reliancecomfort.com ~ Jessica