Rental water tank was leaking. Called for service, asked about other services- not interested. Do you want our Tech to discuss other services- NO!
First Reliance Employee came and looked, yes it's leaking! (Feb.13th)
Feb 14th. second Reliance employee came without a replacement. Third Reliance Employee brought the tank later. Four hours to replace?
Made a mess on floor and carpet, had to asked to use "booties"
Several conversations about other services- furnace replacement!
Perhaps a definition of NO would be good training?
- Company Response
So sorry to hear about this experience. If you require further assistance please feel free to email me. firstname.lastname@example.org ~Jessica