I paid for a service to protect me from high costs of repair. I hired them to come and clean my furnace to fall into a trap to have my furnace replaced. The guy told me my furnace was not safe and shut it down and placed a tag that gives me 45 days to resplve the issue. This happened on a Friday night and temperatures outside were around 0 degrees. The next day someone calls me from Reliance to come to quote me on a furnace. I told him that I am not interested and he said” isn’t your furnace shut offf?”. I replied yes, but I feel that I am being set up and I would never fall into this trap and not interested in wver dealing with and do not ever call me. I got an independent furnace person who told me that thw information was inaccurate. I cannot discuss the outcome because I am contemplating legal action. DO NOT DEAL WITH THEM!
- Approximate cost of services:
- $16.00
- Company Response
Hello, I can look into this further. Please email me pkirby@reliancecomfort.com ~ Penny