Reliance Home Comfort

lets get one thing outnof the way. I Dont care much about reliance and the only reason why im with them because there is no other choice.. however one tech i worked with and he was just wonderful..

my AC broke twice in the last few months all due to the same part that broke and was replaced by reliance.

i dealt with 4 reliance technicians and i have to say that the last tech Phil was the best, the kindest, most experienced technician i ever worked with from reliance.

he went above and beyong to get my AC running because he knew i had a 10 month old baby and weather has been extremely hot.

he took his time to understand the issues. he knew exactly where the problem was. today the least had no idea what the issues were, over complicated a simple fix just to sound educated about it, and tried to sell me other products, literally almost forced me to buy other products. to say the least they did not know their stuff. but Phil was the complete opposite and did exceptional work.

He even went as far as going back to reliance and picking up a part for me and came back to my house to finish the job which reliance techs never due. All other 3 techs that showed up had little experience, were in a big rush to get the job done in whatever way possible and move on. again Phil was complete opposite. Thank you Phil for your exceptional workmanship..