Reliance Home Comfort

Heating & Air Conditioning
51 Simcoe Street South Oshawa ON L1H 4G4
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Martin  (Mississauga)
Martin (Mississauga)
15 reviews Mississauga, ON
0/10

3 days of sitting at home all day and counting

Thinking of hot water tank from reliance? Think again! I paid $500/year for last 6 years to have rinnai tankless water heater rented so that if it breaks - the company will show up and fix it. today is 4 days and I do not have hot water yet. I took 3rd day off today out of 4 waiting and sitting like a prisoner in my own home unable to leave and they were going to be here at 10 am - no show - no call either - when I call they say they will be here in afternoon. 2 days ago it was exactly the same story - I waited at home all day and clearly I was last priority not first. Want same experience when things break? go with Reliance.

6 of 6 people found this review helpful.
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Company Response

Hi Martin,

I'm so sorry for this experience, that level of service is not acceptable. If you would like to reach out to me I would be more than happy to look into this for you. Please email me your address and contact information. pkirby@reliancecomfort.com

Thank you,

Penny