Our A/C was not working at its normal full capacity. We called on a weekend, the agent on the phone was very helpful, she got all the information and gave me a range of time for the technician to call me back. The same day in the afternoon, he calls and drops by 30 minutes later. He found the problem right away, and fixed it on the spot.
I find the company more than efficient in dealing with problems and in handling costumers requests. We are glad we signed up in the protection plan with Reliance, it is worry free.
Thank you for the staff at Reliance!
- Company Response
Sincere thanks for taking the time to share this great expereince. RM