We needed to get mulch for our landscaping project and we went to Proctors because it is locally owned. The service was okay, not great. We had never bought mulch before so we had a lot of questions. The guy who helped us answered our questions but wasn't very enthusiastic or overly helpful with his service. Maybe they have a ton of local business and are happy to rely on that, but for us, I don't see a reason to come back again.