Had 2 garage doors installed nov2018. Got the run around a couple times leading up to the install date which was several weeks after the original date. I also was getting capping done which he arranged with his contractor. The door got a couple scratches during the install and was told by Tim that he would get touch up paint to me. Never did. The capping and weather strip around the doors is all buckled as there is no expansion room which has caused this issue. A few contractors have come out to access the problem and give written estimates to fix it. The capping must be re done as there is no way to remove all the caulking without damaging it to replace. The moulding is so bent out of shape that it is unlikely to lay flat again even with adding several more screws.I can see daylight in the garage and air gaps throughout until this is fixed. Really was no point in getting quality doors without having quality workmanship for the installation of them. I have contacted Tim several times over the 2 years with excuse after excuse given and times are always postponed. The last mentioned date was end of second week in September 2020. It is now Sept.11th and I have not received any response as to a day or time. I offered for him to pay another company to fix the issue if it was too much trouble coming out to fix it. This should be a priority but it is not since already being paid for the job. It is amazing how he could set up his contractor to come out for the job but getting poor workmanship corrected has proved to be impossible. We have obtained professional advice and will be proceeding to take Tim to court. We should not be out nearly $700 after already paying for this job. You have been warned. Save yourself a headache and hire a reputable contractor who cares about the work they do and their reputation. I was not able to upload photos here but they were uploaded in other complaints across various social media sites. We have been extremely patient but we are approaching the deadline for court. It is unfortunate it has come down to this.