Home Quarters

180-4551 No.3 Road Richmond BC V6X 2C3
Write a Review
Write a Review
HomeStars  >  Furniture in Richmond  >  Home Quarters
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.


This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Home Quarters

Average customer rating:
4 10 (2 reviews)

Sort by

Kendrianne Ketchen
Kendrianne Ketchen
1 review RICHMOND, BC

Dining Room table and chairs

Bought an Auction Mart gift certificate for this store. There were no rules stated on the gift certificate to what it could not be used on. When I went to use the certificate they said I could not use it on sale items, or packaged items. The item I wanted to buy had a special package price, but they said I had to pay full price. They also said my certificate would expire, when BC law says it can't. I bought the set anyways. I picked up the set unassembled or I wouldn't be able to fit it in the elevator at my apartment. A couple weeks after pick-up I finally had time to put it together. After getting 2 of the chairs together, I got to the 3rd and the leg was rusty and the 4th had holes that did not line up. The metal on the table was also badly damaged. I brought the defective items back to the store only for them to say that it was past the week return period and they were not willing to help me. They were not even willing to help me put it together. They said I was stuck with defective product and it was my problem. I was then threatened by the man working that he would call the cops if I did not leave his store, he wasn't even the owner nor would he tell me who the owner was so I could complain. After complaining to the Vancouver Sun (who I got the Auction Mart certificate from) I learned that I was not the only one to complain about this exact problem. They do not know how to talk to customers, treat them fairly ,or treat them with respect. They have no customer service skills at all. I do NOT recommend this store at all. I would never go back.

Was this review helpful?
Ting in Richmond
Ting in Richmond
9 reviews ,


I first saw ads of the store on craiglist. Decided to check it out and it was a pleasant surprise! The furnitures there are unique and stylish! Prices are really good too! The only catch is the quality might not be as high, not saying that it's bad craftsmanship, but the materials aren't as high quality. I saw a nice leather ottoman at Home Delight for almost $500. Saw a slight smaller one, similar style here for almost half the price. Of course the leather used isn't as nice and smooth but at half the price, I think it's a good deal. You can also negotiate with them for a lower price or no tax too.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Furniture pros in Richmond?