We experienced a six inch flood in our basement, and the water rose high enough to destroy the burner for our furnace. After waking at 3am to a 50 degree house in early, snowy March, we called Spadafore Oil. They sent a repair person right away; he said he responded quickly in part because he knew we had a toddler in our home. The water had receded once the repairman arrived, and he determined that the burner was destroyed, but the furnace was intact. The repairman was able to start the furnace, left to go to Spadafore Oil's offices to locate a part, and returned that day to replace the burner. We strongly recommend Spadafore Oil not just for oil service but for furnace and emergency repairs.