Sears Roebuck and Co

We moved into a new house and inherited the former owner's washer and dryer. As if on cue, the washer stopped working three weeks after we moved in. As it was a Kenmore brand, we called Sears for a service call. The repairman was friendly enough, but told us that it was a simple rebooting issue. He rebooted the computer, charged us $50, and started the machine. The next time we tried to use it, the machine malfunctioned and flooded. When we called Sears to ask them to return and repair their mistake, we were refused service.