Please stay away from this company! Our home security was down 3 days a week I'd say! The technician would come and fix it but the day after he leaves, it is down again. The technician comes 2 hrs after the promised time! Very frustrating! Some days, we would pretend that someone broke in the house. We would wait for A and J to call and verify break ins, but nobody would call! We can't get out of the contract now for another two years. We apparently need to pay out the rest of the contract to switch! CONSIDER YOURSELF WARNED!