Although Chaves did a fine job, were professional, came as scheduled, etc, I was frustrated with the estimate.
They offered an estimate for the job (~300). When the job was completed, he handed me a bill for (~450). When I questioned him, he pointed to the itemized parts on the bill that came to about 300. Um, yeah, what about the other $150 you didn't mention??? He offered no explanation - just that this is how we do estimates. Very disappointed. Felt dishonest.