Easy, straightforward scheduling and quoting. Nice, courteous and professional technician. Should consider removing everything completely from the treated area as the spray of the power washer reaches very far and left a lot of debris from the wood and dirt on my outdoor furniture and bbq which wasn't cleaned up. They quoted and cleaned the glass railings of my decks because of the spray. However, the house walls got sprayed on too and should have been cleaned as well. Generally, I am satisfied with the job done but would advise that they apply some more attention to detail regarding how they prepare/leave the job site.