HARDWORX Stairs and Flooring

I am updating my review; Hardworx installed new floors and capped the stairs leading into the basement in July 2022. At first, we were happy with the work and floors until we started to hear squeaking noises stemming from the newly installed floors. Overall, the floors were squeaking in 7 areas for a total of 48.21 square feet.

I called the owner of Hardworx in November 2022 to let him know that the floor was squeaking in these 2 areas at that time and he came over to fix the issue. The stairway was fixed but the two other areas were still squeaking. I called him back to let him know of more squeaking and he proceeded to ignore my calls, texts and emails. I then called the designer that had referred me to him to let her know of the situation, and she proceeded to email him which resulted in him calling me back and apologizing. He promised that he would come back to fix the squeaking and after many months I still haven't heard from him. I called him once again and he has never returned my call.

I called a general contractor who referred me to a company that specializes in squeaking floors. I called them and they proceeded to fix all the squeaking within a matter of six hours. Based on the square footage of squeaking this resulted in a repair cost of $1412.50

The contractor gave me very good advice, wait to write a review only after 3 months after the job was done.

Hardworx owner, I know you will read my review, now we would like you to refund us that amount for a job not well done.

I called Matthew to come over give us a quote for 2 sets of stairs refinishing and new balusters . He gave us reasonable price and scheduled approximately date of start the work.
Thank you Matthew for the great job you have done. Very professional and most of all dustless service !! We are very happy and looking forward to hire you back on the another project . 10/10!!!

Hardworx Stairs and Flooring was referred to us by a designer, she had hired him to install a new flooring in her house and she was extremely satisfied. So we hired him and very glad we did.
Mateusz, thank you for providing a quote in good time, making a schedule and sticking to it, for your extremely professional work and for being courteous and meticulous.
From quote through to completion you guys have been an absolute pleasure to work with.
Thank you for the wonderful work, we are very pleased with the results.
It's was a very positive experience.
Would hire again.

Outstanding service! Quality of work, professionalism and attention to detail was superb. From the first day of consultation and the final product, the services provided were efficient and extremely knowledgeable in their area of work.
The interpersonal approach was an absolute pleasure to deal with and based on their extensive experience, they were able to provide great suggestions.
Highly recommended!!!

Matthew did an amazing job with our newly updated stairs. He is very punctual and patient with our choices, his workmanship is very professional and paid a lot of attention to details. Thank you for all your hard work, We love our new stairs!

Not satisfied as company could not nearly match the stain despite it saying that it would do this without any problems.

I highly recommend Hardworx for stairs and flooring work. I had an outdated and damaged stair case that needed to be repaired. I am so happy with my new stair case that is now solid as well as beautiful. The cost was reasonable and the quality of work is impeccable. The initial consultation with Matieuz was informative and helped me to assess my plan for the stair case. They showed up on time, were respectful and communicated their progress to me daily. They were true professionals who went above and beyond. I am extremely satisfied with the outcome!

My husband and I hired Hardworx to do our stairs and floors recently and we are really taken aback by the level of service we received. The owner, Mathew, is really pleasant, clean and incredibly professional. He was very helpful in choosing our floors and stairs and did an outstanding job. This company is reliable, legitimate, highly professional and delivers service and product of the highest quality. We would highly recommend Hardworx for your floor and stair needs. 10/10!

We hired Hardworx to remodel our staircase/railing. The job was done on time and on a high professional level. No dirt, no dust. Overall, we are satisfied and happy with the work!
Thank you, Matt!