We are very thankful to Favorite Landscapes for helping us out with our front lawn (and on such a short notice)!
Our own small lawn mower broke mid-autumn; we have never used lawn maintenance companies before, so we were not aware that most stop their lawn mowing services at the end of October and switch to snow removal. It was too expensive to buy a new mower, and we could not find any companies who were able to help and gave up searching.
Then, a family member helped us find Favorite Landscapes on HomeStars by calling all the companies down the page, and Favorite Landscapes was the first and only one to so kindly make accommodations to offer their lawn services to us after hearing our predicament, even though they had already switched to the winter services. Their team fit us in within a day and a half and were very professional and efficient. We could not believe our luck!
We are very happy with the results and the price. Just from this experience, we can tell that they are very honest people who care about customers and want to build a good and long-term relationship because of two points:
1. They are very transparent about their pricing and options upfront (unlike some companies we had called prior, who gave us vague pricings even though they were not offering services).
2. They are extremely responsive and will reply to their customers via preferred method (phone, text, email) in a very timely manner. When we were first searching for a lawn company, there were ones that made us leave messages or emails, but never responded. This is very frustrating when one is trying to find urgent help. Favorite Landscapes replies very quickly.
Should we have any snow removal or future lawn maintenance needs, we will be reaching out to them. It is great to see that there is such an honest and trustworthy company like theirs in our community; we hope other people are as lucky as us to have found Favorite Landscapes and hire their services. Thank you again!
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- Company Response
Hey good afternoon i am happy we here at favorite landscapes were able to help you guys in such difficult times. We do understand that being able to at-least communicate with our clients and provide customer service we can help achieve the appropriate needs.
I am happy we were able to provide you guys with the lawn care you guys needed please in the future if you do require or need anything please don't hesitate to give me a call all the best and cheers merry Christmas and happy new year